Technical Lead II, Frontend, Help Desk
The Team We're looking for a Frontend Technical Lead II for Hubspot's Help Desk/Conversations teams.
This person will be hands-on and close to the code (70% of your daily focus) while also having the opportunity to grow successful direct reports, and run productive teams (30% of your daily focus).
The Technical Lead oversees a single team and provides technical, product, and team level leadership to that team while working in partnership with the corresponding Frontend team.
This will be on a Mobile Help Desk team, no specific mobile experience required but an interest in working on mobile projects using react native is a nice to have.
We will look potentially to transition to native mobile tech in the future.
The HubSpot Conversations and Help Desk product groups is building a multi-channel communication platform that enables teams to communicate with prospects and customers in real-time.
We look to build an extensible platform that allows businesses to communicate wherever their audiences are, provide them with contextual information and insights, automate routine tasks, and decide what to act on next.
We want folks who are excited about answers to questions like:
How can we make communication across many different channels feel seamless? How do we make the product resilient and fault tolerant as we rely on an increasing number of channel integrations? How can we build a complex product that's also a joy to use? We are looking for people who:
Have led an engineering team in a management capacity Wish to stay hands on in all technical aspects while leading a team of engineers and collaborating cross functionally with internal stakeholders Have a history of developing solutions to problems that have had an outsized impact on the organization's business goals Push technologies and best practices forward to improve the HubSpot ecosystem Regularly mentor and teach engineers in their areas of expertise Have a thirst for technical challenges with big data and distributed systems, we process billions of events per day with multiple petabyte datastores Demonstrate pragmatic decision making and problem-solving abilities As a Technical Lead at HubSpot, you'll do many things - many of which you likely already have experience executing.
In addition to technical ability for this position, we are looking for:
A bias for fixing problems with technology rather than process Passion for building reliable and scalable systems Someone who never accepts the status quo; we need engineers who can see beyond what we have, and towards what we can build, while maintaining an understanding about how to get there Proven ability to solve complicated technical problems and analyze tradeoffs with empathy for the developers We build all our products using a combination of React, Redux, ES6 and SASS.
We are looking for people who have:
Professional industry experience, ideally with JavaScript, or similar programming language Experienced with React framework Software Architecture skills - design and maintenance Experience in building and debugging performant user interfaces Experience building performant web applications Work you can look forward to:
Build out new features and perform maintenance on our custom application Improve onboarding and accessibility of report building to make it easier for people to use Construct complete web applications, primarily single-page apps written in JavaScript (React, ES6, Sass) Mentor junior engineers and assist them in growing their engineering skills.
Help verify the correctness of their work, as well as educate them on any gaps in their knowledge; Provide technical leadership and direction for team projects; Participate in code reviews; Carry out system testing and debugging; Liaise with team members to solve development issues; Design decisions with reliability, maintainability, usability, readability, performance, and scalability of the overall solution in mind.
Cash compensation range:
195600-293400 USD Annually This resource will help guide how we recommend thinking about the range you see.
Learn more about HubSpot's compensation philosophy from Katie Burke, HubSpot's Chief People Officer.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot's bonus plan for eligible roles.
In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot's equity plan to receive restricted stock units (RSUs).
Some roles may also be eligible for overtime pay.
Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package.
To learn more about what's included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn't just about checking off the box for legal compliance.
It's about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.
If you need assistance or an accommodation due to a disability, please email us at email protected .
This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Germany Applicants:
(m/f/d) - link to HubSpot's Career Diversity page here.
About HubSpot HubSpot (NYSE:
HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better.
We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth.
We're also building a company culture that empowers people to do their best work.
If that sounds like something you'd like to be part of, we'd love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code , which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace , too.
Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc.
, and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006.
Today, thousands of employees work across the globe in HubSpot offices and remotely.
Visit our careers website to learn more about culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.
HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot's use of your personal information.
Recommended Skills Automation Big Data Code Review Debugging Decision Making Distributed Architectures Estimated Salary: $20 to $28 per hour based on qualifications.
This person will be hands-on and close to the code (70% of your daily focus) while also having the opportunity to grow successful direct reports, and run productive teams (30% of your daily focus).
The Technical Lead oversees a single team and provides technical, product, and team level leadership to that team while working in partnership with the corresponding Frontend team.
This will be on a Mobile Help Desk team, no specific mobile experience required but an interest in working on mobile projects using react native is a nice to have.
We will look potentially to transition to native mobile tech in the future.
The HubSpot Conversations and Help Desk product groups is building a multi-channel communication platform that enables teams to communicate with prospects and customers in real-time.
We look to build an extensible platform that allows businesses to communicate wherever their audiences are, provide them with contextual information and insights, automate routine tasks, and decide what to act on next.
We want folks who are excited about answers to questions like:
How can we make communication across many different channels feel seamless? How do we make the product resilient and fault tolerant as we rely on an increasing number of channel integrations? How can we build a complex product that's also a joy to use? We are looking for people who:
Have led an engineering team in a management capacity Wish to stay hands on in all technical aspects while leading a team of engineers and collaborating cross functionally with internal stakeholders Have a history of developing solutions to problems that have had an outsized impact on the organization's business goals Push technologies and best practices forward to improve the HubSpot ecosystem Regularly mentor and teach engineers in their areas of expertise Have a thirst for technical challenges with big data and distributed systems, we process billions of events per day with multiple petabyte datastores Demonstrate pragmatic decision making and problem-solving abilities As a Technical Lead at HubSpot, you'll do many things - many of which you likely already have experience executing.
In addition to technical ability for this position, we are looking for:
A bias for fixing problems with technology rather than process Passion for building reliable and scalable systems Someone who never accepts the status quo; we need engineers who can see beyond what we have, and towards what we can build, while maintaining an understanding about how to get there Proven ability to solve complicated technical problems and analyze tradeoffs with empathy for the developers We build all our products using a combination of React, Redux, ES6 and SASS.
We are looking for people who have:
Professional industry experience, ideally with JavaScript, or similar programming language Experienced with React framework Software Architecture skills - design and maintenance Experience in building and debugging performant user interfaces Experience building performant web applications Work you can look forward to:
Build out new features and perform maintenance on our custom application Improve onboarding and accessibility of report building to make it easier for people to use Construct complete web applications, primarily single-page apps written in JavaScript (React, ES6, Sass) Mentor junior engineers and assist them in growing their engineering skills.
Help verify the correctness of their work, as well as educate them on any gaps in their knowledge; Provide technical leadership and direction for team projects; Participate in code reviews; Carry out system testing and debugging; Liaise with team members to solve development issues; Design decisions with reliability, maintainability, usability, readability, performance, and scalability of the overall solution in mind.
Cash compensation range:
195600-293400 USD Annually This resource will help guide how we recommend thinking about the range you see.
Learn more about HubSpot's compensation philosophy from Katie Burke, HubSpot's Chief People Officer.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot's bonus plan for eligible roles.
In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot's equity plan to receive restricted stock units (RSUs).
Some roles may also be eligible for overtime pay.
Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package.
To learn more about what's included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn't just about checking off the box for legal compliance.
It's about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.
If you need assistance or an accommodation due to a disability, please email us at email protected .
This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Germany Applicants:
(m/f/d) - link to HubSpot's Career Diversity page here.
About HubSpot HubSpot (NYSE:
HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better.
We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth.
We're also building a company culture that empowers people to do their best work.
If that sounds like something you'd like to be part of, we'd love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code , which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace , too.
Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc.
, and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006.
Today, thousands of employees work across the globe in HubSpot offices and remotely.
Visit our careers website to learn more about culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.
HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot's use of your personal information.
Recommended Skills Automation Big Data Code Review Debugging Decision Making Distributed Architectures Estimated Salary: $20 to $28 per hour based on qualifications.
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