Senior Manager Lab Operations
Our mission is to make biology easier to engineer.
Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe's growing challenges in health, energy, food, materials, and more.
Our bioengineers make use of an in-house automated foundry for designing and building new organisms.
Ginkgo is a high-growth, well-capitalized public biotech company in Boston that is redesigning the living world to solve some of the globe's growing challenges in health, energy, food, materials, and more.
Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe's growing challenges in health, energy, food, materials, and more.
Our mission to make biology easier to engineer is poised to disrupt multiple industries by leveraging our innovative data, automation, and scale in biological engineering.
Team Introduction:
The Equipment Services team within the Lab Operations department at Ginkgo is responsible for reactive and proactive support across Ginkgo's automation and equipment stack.
In spec, operational equipment is critical to ensuring effective execution of experiments required to deliver on Ginkgo's programs, and the Equipment Services team is directly responsible for ensuring maximum uptime of our foundry equipment and automation instruments.
Job Description:
Ginkgo Bioworks is seeking a highly motivated and experienced individual to join our Lab Operations department as a Senior Manager for the Equipment Services team.
As the Senior Manager, you will be responsible for leading and overseeing the Equipment Services team, ensuring the reliable and efficient operation of Ginkgo's automation and equipment stack.
Your primary focus will be on maximizing uptime, driving continuous improvement initiatives within the team and coordinating with stakeholders and vendors.
Responsibilities:
Leadership and Team Management:
Provide strong leadership and mentorship to the Equipment Services supervisors and team members.
Set clear expectations, assign responsibilities, and develop performance goals for team members.
Conduct regular performance evaluations, provide constructive feedback, and support professional development opportunities for team members.
Establish and monitor key performance indicators (KPIs) to measure equipment uptime and performance.
Prioritize and oversee the implementation of continuous improvement initiatives based on ticket data, customer feedback and company priorities.
Build a safety culture, provide appropriate safety training, and ensure that team members adhere to safety regulations and guidelines.
Foster a positive and inclusive work environment that promotes employee engagement and teamwork.
Vendor Relationship Management:
Manage relationships with external vendors and service providers responsible for repairs and preventative maintenance of Ginkgo's equipment.
Oversee escalations, issue resolution, and communication with vendors, ensuring timely and satisfactory resolution of equipment-related matters.
Collaborate with procurement and sourcing teams to identify and select qualified vendors, negotiate contracts, establish service level agreements and monitor overall effectiveness of the vendor network Stakeholder Management:
Develop and maintain strong relationships with key stakeholders to understand their equipment service needs and negotiate Service Level Agreements.
Represent the Equipment Services team in cross-functional meetings and projects, providing input and insights on equipment service-related matters.
Minimum Requirements:
B.
S.
or equivalent training and experience in a related technical field 7
years experience managing teams Experience with operating support teams Experience with high throughput lab automation Experience working in a regulated environments (such as CLIA, GMP, ISO1400, etc) Experience working with complex software and project management platforms Preferred Capabilities and
Experience:
Experience in the synthetic biology industry is a plus Experience with JIRA is a plus #LI-MB1 To learn more about Ginkgo, visit www.
ginkgobioworks.
com/press/ or check out some curated press below:
What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune) Ginkgo Bioworks resizes the definition of going big in biotech, raising $2.
5B in a record SPAC deal that weighs in with a whopping $15B-plus valuation (Endpoints News) Ginkgo Bioworks CEO on scaling up Covid-19 testing:
'If we try, we can win' (CNBC) Ginkgo raises $70 million to ramp up COVID-19 testing for employers, universities (Boston G lobe) Ginkgo Bioworks Redirects Its Biotech Platform to Coronavirus (Wall Street Journal) Ginkgo Bioworks Provides Support on Process Optimization to Moderna for COVID-19 Response (PRNewswire) The Life Factory:
Synthetic Organisms From This $1.
4 Billion Startup Will Revolutionize Manufacturing (Forbes) Synthetic Bio Pioneer Ginkgo Raises $290 Million in New Funding (Bloomberg) Ginkgo Bioworks raises $350 million fund for biotech spinouts (Reuters) Can This Company Convince You to Love GMOs? (The Atlantic) We also feel that it's important to point out the obvious here - there's a serious lack of diversity in our industry, and that needs to change.
Our goal is to help drive that change.
Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team.
Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.
We're developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can - and will - impact people around the world.
We care about how our platform is used, and having a diverse team to build it gives us the best chance that it's something we'll be proud of as it continues to grow.
Therefore, it's critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.
Privacy Notice I understand that I am applying for employment with Ginkgo Bioworks and am being asked to provide information in connection with my application.
I further understand that Ginkgo gathers this information through a third-party service provider and that Ginkgo may also use other service providers to assist in the application process.
Ginkgo may share my information with such third-party service providers in connection with my application and for the start of employment.
Ginkgo will treat my information in accordance with Ginkgo's Privacy Policy.
By submitting this job application, I am acknowledging that I have reviewed and agree to Ginkgo's Privacy Policy as well as the privacy policies of the third-party service providers used by Ginkgo's associated with the application process.
Recommended Skills Quality Assurance Reports Management Operations Management Supply Chain Management Operational Performance Estimated Salary: $20 to $28 per hour based on qualifications.
Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe's growing challenges in health, energy, food, materials, and more.
Our bioengineers make use of an in-house automated foundry for designing and building new organisms.
Ginkgo is a high-growth, well-capitalized public biotech company in Boston that is redesigning the living world to solve some of the globe's growing challenges in health, energy, food, materials, and more.
Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe's growing challenges in health, energy, food, materials, and more.
Our mission to make biology easier to engineer is poised to disrupt multiple industries by leveraging our innovative data, automation, and scale in biological engineering.
Team Introduction:
The Equipment Services team within the Lab Operations department at Ginkgo is responsible for reactive and proactive support across Ginkgo's automation and equipment stack.
In spec, operational equipment is critical to ensuring effective execution of experiments required to deliver on Ginkgo's programs, and the Equipment Services team is directly responsible for ensuring maximum uptime of our foundry equipment and automation instruments.
Job Description:
Ginkgo Bioworks is seeking a highly motivated and experienced individual to join our Lab Operations department as a Senior Manager for the Equipment Services team.
As the Senior Manager, you will be responsible for leading and overseeing the Equipment Services team, ensuring the reliable and efficient operation of Ginkgo's automation and equipment stack.
Your primary focus will be on maximizing uptime, driving continuous improvement initiatives within the team and coordinating with stakeholders and vendors.
Responsibilities:
Leadership and Team Management:
Provide strong leadership and mentorship to the Equipment Services supervisors and team members.
Set clear expectations, assign responsibilities, and develop performance goals for team members.
Conduct regular performance evaluations, provide constructive feedback, and support professional development opportunities for team members.
Establish and monitor key performance indicators (KPIs) to measure equipment uptime and performance.
Prioritize and oversee the implementation of continuous improvement initiatives based on ticket data, customer feedback and company priorities.
Build a safety culture, provide appropriate safety training, and ensure that team members adhere to safety regulations and guidelines.
Foster a positive and inclusive work environment that promotes employee engagement and teamwork.
Vendor Relationship Management:
Manage relationships with external vendors and service providers responsible for repairs and preventative maintenance of Ginkgo's equipment.
Oversee escalations, issue resolution, and communication with vendors, ensuring timely and satisfactory resolution of equipment-related matters.
Collaborate with procurement and sourcing teams to identify and select qualified vendors, negotiate contracts, establish service level agreements and monitor overall effectiveness of the vendor network Stakeholder Management:
Develop and maintain strong relationships with key stakeholders to understand their equipment service needs and negotiate Service Level Agreements.
Represent the Equipment Services team in cross-functional meetings and projects, providing input and insights on equipment service-related matters.
Minimum Requirements:
B.
S.
or equivalent training and experience in a related technical field 7
years experience managing teams Experience with operating support teams Experience with high throughput lab automation Experience working in a regulated environments (such as CLIA, GMP, ISO1400, etc) Experience working with complex software and project management platforms Preferred Capabilities and
Experience:
Experience in the synthetic biology industry is a plus Experience with JIRA is a plus #LI-MB1 To learn more about Ginkgo, visit www.
ginkgobioworks.
com/press/ or check out some curated press below:
What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune) Ginkgo Bioworks resizes the definition of going big in biotech, raising $2.
5B in a record SPAC deal that weighs in with a whopping $15B-plus valuation (Endpoints News) Ginkgo Bioworks CEO on scaling up Covid-19 testing:
'If we try, we can win' (CNBC) Ginkgo raises $70 million to ramp up COVID-19 testing for employers, universities (Boston G lobe) Ginkgo Bioworks Redirects Its Biotech Platform to Coronavirus (Wall Street Journal) Ginkgo Bioworks Provides Support on Process Optimization to Moderna for COVID-19 Response (PRNewswire) The Life Factory:
Synthetic Organisms From This $1.
4 Billion Startup Will Revolutionize Manufacturing (Forbes) Synthetic Bio Pioneer Ginkgo Raises $290 Million in New Funding (Bloomberg) Ginkgo Bioworks raises $350 million fund for biotech spinouts (Reuters) Can This Company Convince You to Love GMOs? (The Atlantic) We also feel that it's important to point out the obvious here - there's a serious lack of diversity in our industry, and that needs to change.
Our goal is to help drive that change.
Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team.
Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.
We're developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can - and will - impact people around the world.
We care about how our platform is used, and having a diverse team to build it gives us the best chance that it's something we'll be proud of as it continues to grow.
Therefore, it's critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.
Privacy Notice I understand that I am applying for employment with Ginkgo Bioworks and am being asked to provide information in connection with my application.
I further understand that Ginkgo gathers this information through a third-party service provider and that Ginkgo may also use other service providers to assist in the application process.
Ginkgo may share my information with such third-party service providers in connection with my application and for the start of employment.
Ginkgo will treat my information in accordance with Ginkgo's Privacy Policy.
By submitting this job application, I am acknowledging that I have reviewed and agree to Ginkgo's Privacy Policy as well as the privacy policies of the third-party service providers used by Ginkgo's associated with the application process.
Recommended Skills Quality Assurance Reports Management Operations Management Supply Chain Management Operational Performance Estimated Salary: $20 to $28 per hour based on qualifications.
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