Client Services- Property and Casaulty
Overview:
This position's primary responsibility is to service, counsel and retain existing personal automobile, homeowners, umbrella and flood insurance policyholders for our independent agency partners.
Solve problems and help others by providing and creating a positive customer experience through professionalism and knowledge of the products and systems.
You will receive ongoing training and support as you build your career at Plymouth Rock Assurance.
Essential Functions and
Responsibilities:
Develop and maintain complete product knowledge of all three lines of business (Auto, Homeowner and Umbrella) and for all states across all regions (NJ, PA, MA, CT, NY and NH).
Accurately enter and update policy information into the various processing systems and handle phone inquiries regarding coverageand premiums.
Quote and sell new personal lines products to prospective clients, up-sell and cross-sell existing clients via phone, internet and written request.
Conduct periodic renewal reviews with policyholders and provide recommendations to address potential insurance gaps.
Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment.
Identify and resolve potential underwriting issues in new and existing business.
Update marketing and various management tracking reports as assigned.
Why work for us:
4 weeks accrued paid time off
9 paid national holidays per year Tuition Reimbursement Low cost and excellent coverage health insurance options (medical, dental, vision) Onsite Fitness center opening Fall 2023 at our Boston Headquarters Robust health and wellness program and fitness reimbursements Auto and home insurance discounts Matching gift opportunities Annual 401(k) Employer Contribution (up to 7.
5% of your base salary) Company sponsored social events Various Paid Family leave options including Paid Parental Leave $3,000 one-time bonus payment on health insurance waiver Qualifications and Education:
Must be able to handle a high volume of in-bound and out-bound calls within time standards while maintaining a professional demeanor.
Hours of operation are 8:
00 am-7:
00 pm Monday-Friday.
Spanish-language fluency a plus.
Sales-related experience a plus.
Bachelor's degree (B.
A.
) from a four-year college or university; or two to three years related Personal Lines experience and/or training;or equivalent combination of education and experience.
MA Property and Casualty license preferred.
If not currently licensed, candidate must receive license within 60 days of hire.
_About the Company_ _The Plymouth Rock Company and its affiliated group of companies are leaders in the personal and commercial auto and homeowner's insurance industry, managing over $1.
7 billion in policies throughout the Northeast and mid-Atlantic.
Our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.
Plymouth Rock Assurance Corporation holds an A.
M.
Best rating of A-/Excellent.
_Job Type:
Full-timeWork Location:
In person Recommended Skills Sales Underwriting Spanish Estimated Salary: $20 to $28 per hour based on qualifications.
This position's primary responsibility is to service, counsel and retain existing personal automobile, homeowners, umbrella and flood insurance policyholders for our independent agency partners.
Solve problems and help others by providing and creating a positive customer experience through professionalism and knowledge of the products and systems.
You will receive ongoing training and support as you build your career at Plymouth Rock Assurance.
Essential Functions and
Responsibilities:
Develop and maintain complete product knowledge of all three lines of business (Auto, Homeowner and Umbrella) and for all states across all regions (NJ, PA, MA, CT, NY and NH).
Accurately enter and update policy information into the various processing systems and handle phone inquiries regarding coverageand premiums.
Quote and sell new personal lines products to prospective clients, up-sell and cross-sell existing clients via phone, internet and written request.
Conduct periodic renewal reviews with policyholders and provide recommendations to address potential insurance gaps.
Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment.
Identify and resolve potential underwriting issues in new and existing business.
Update marketing and various management tracking reports as assigned.
Why work for us:
4 weeks accrued paid time off
9 paid national holidays per year Tuition Reimbursement Low cost and excellent coverage health insurance options (medical, dental, vision) Onsite Fitness center opening Fall 2023 at our Boston Headquarters Robust health and wellness program and fitness reimbursements Auto and home insurance discounts Matching gift opportunities Annual 401(k) Employer Contribution (up to 7.
5% of your base salary) Company sponsored social events Various Paid Family leave options including Paid Parental Leave $3,000 one-time bonus payment on health insurance waiver Qualifications and Education:
Must be able to handle a high volume of in-bound and out-bound calls within time standards while maintaining a professional demeanor.
Hours of operation are 8:
00 am-7:
00 pm Monday-Friday.
Spanish-language fluency a plus.
Sales-related experience a plus.
Bachelor's degree (B.
A.
) from a four-year college or university; or two to three years related Personal Lines experience and/or training;or equivalent combination of education and experience.
MA Property and Casualty license preferred.
If not currently licensed, candidate must receive license within 60 days of hire.
_About the Company_ _The Plymouth Rock Company and its affiliated group of companies are leaders in the personal and commercial auto and homeowner's insurance industry, managing over $1.
7 billion in policies throughout the Northeast and mid-Atlantic.
Our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.
Plymouth Rock Assurance Corporation holds an A.
M.
Best rating of A-/Excellent.
_Job Type:
Full-timeWork Location:
In person Recommended Skills Sales Underwriting Spanish Estimated Salary: $20 to $28 per hour based on qualifications.
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