Customer Service Representative
Cambridge, MA Cambridge, MA Full-time Full-time $22.
37 - $30.
60 an hour $22.
37 - $30.
60 an hour CUSTOMER SERVICE REPRESENTATIVE, Office of the Vice President for Finance (VPF), to provide customer service to the MIT community and external suppliers for the procurement operations team.
Will coordinate responses to invoice and payment questions in connection with VPF's Buy-to-Pay (B2P) system (built on the Coupa platform), questions regarding requests for payment and requests for reimbursement, and general payment questions; and cross-train in procurement operations and accounts payable processes.
VPF posts full job descriptions here.
Job Requirements REQUIRED:
high school diploma or its equivalent; at least three years of customer service experience; strong written and oral communication skills; ability to function autonomously and to recognize and anticipate team needs; discretion, tact, and good judgment with confidential information; and ability to develop excellent working relationships with clients and stakeholders.
PREFERRED:
bachelor's degree; and knowledge of SAP and the Coupa Buy-to-Pay (B2P) system.
Job #23241-5 Salary range:
$22.
37 - 30.
60/hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
37 - $30.
60 an hour $22.
37 - $30.
60 an hour CUSTOMER SERVICE REPRESENTATIVE, Office of the Vice President for Finance (VPF), to provide customer service to the MIT community and external suppliers for the procurement operations team.
Will coordinate responses to invoice and payment questions in connection with VPF's Buy-to-Pay (B2P) system (built on the Coupa platform), questions regarding requests for payment and requests for reimbursement, and general payment questions; and cross-train in procurement operations and accounts payable processes.
VPF posts full job descriptions here.
Job Requirements REQUIRED:
high school diploma or its equivalent; at least three years of customer service experience; strong written and oral communication skills; ability to function autonomously and to recognize and anticipate team needs; discretion, tact, and good judgment with confidential information; and ability to develop excellent working relationships with clients and stakeholders.
PREFERRED:
bachelor's degree; and knowledge of SAP and the Coupa Buy-to-Pay (B2P) system.
Job #23241-5 Salary range:
$22.
37 - 30.
60/hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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