Medical Assistant/Medical Secretary
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Job Type:
RegularScheduled Hours:
40Work Shift:
Day (United States of America)
Job Description:
Primary
Responsibilities:
Ensures equipment in exam rooms is working each morning, e.
g.
, otoscopes, blood pressure cuffs, etcMaintains general appearance and cleanliness of examination rooms as well as keeping the rooms well stocked.
Sterilizes instruments and maintains diagnostic equipment in appropriate working orderFollows established OSHA guidelines for cleaning and disposing of hazardous materials.
Provides direct patient care within MAPS' protocols for clinical assistants.
Assists nurses and providers in doing procedures per protocolsaTriages phone calls relating to patient care from patients, nursing home nurse practitioners, hospitals, other physician offices, labs, and pharmacies as requested by clinical coordinator.
Administers injection per protocolsPerforms EKG, PFT, suture removal, throat culture, urine culture, and cerumen removal and any other procedures as directed.
Performs phlebotomy as necessaryActs as back-up to phlebotomist when requiredeEnsures that all lab requisitions have diagnoses noted according to protocol.
Prepares and replenishes suppliesMaintains specific inventories and informs office practice coordinator when inventory needs to be ordered.
Greets patients, determines their medical needs, and responds accordingly.
Prepares new patient charts and records basic statistical dataRecords patient complaints and vital signs in an accurate manner at all times.
Prepares and drapes patient as appropriate for examination and assists with examination as requested by the physician.
Dispenses or administers medications and injections as directed by the physician and under supervision of the physicianAccurately records all medication stock used and informs office practice coordinator when stocks need to be replenished.
Assists in the collection of specimensInstructs patient regarding preparation for various tests when necessary.
Records and maintains laboratory, x-ray, and EKG data in patient records as necessary.
Schedules patients for special procedures as directed or ordered by the physicianNotifies clerical staff when referrals are necessary and informs patients when special preparations are needed.
Triages phone calls for the physicianPhones in prescriptions under the direction of the physicianInforms patients via phone or in person of test results, physician messages, etc.
Counsels patients on various health maintenance and health-related issues, as directed by the physician (i.
e.
, cholesterol, diet changes, medication changes, inhalers, etc.
).
Attends all staff meetings.
Assists clerical support in the completion of encounter forms coding and researchProvides clerical support as staffing needs dictate.
Maintains patient care logs to ensure that all laboratory tests (Pap smears, blood work, radiology, special procedures, etc.
) scheduled have been completedResearches those results not returned and reschedules patients as indicated.
Reviews daily cancellations and no shows with physiciansReschedules patients as clinically indicated.
May be required to float to other practices as staffing needs dictate.
Works under direction of the Group Practice Manager or designate.
Maintains computerized or manual patient appointment scheduleSchedules meetings, communicates with other hospital/practice departments, nursing homes and various community services as necessary.
Schedules patient tests and examinations at various sitesInforms patients of schedules and preparations necessaryEducates patients when testing requires special preparations.
Maintains patient medical records in an accurate mannerResponds to requests for medical information when necessary.
Answers all incoming calls for the professional staff, takes messages, and routes appropriatelyNotifies physicians or takes steps to locate covering physicians for patient emergenciesUses sound judgment in triaging patients in other areas when necessaryAssists physicians and other professional staff in returning telephone calls, calling in prescriptions, and informing patients of results.
Prepares correspondence for patients and physicians when required.
Maintains office supplies and stock and communicates all stocking needs to office practice supervisor.
Rotates through the check in and check out positionsGreets all patients and family members in a professional and courteous mannerVerifies all demographic and insurance information and changes as necessaryCollects co-payments when required and maintains an accurate cash log of all dollars collected.
Schedules all specialty appointments as indicated at the direction of the physicianProcesses all necessary referrals and follows up on all insurance questions and inquiries as needed.
Opens, sorts, and processes all incoming and outgoing mailAssists physicians with responding to information inquiries, patient requests, and medical record copies.
Coordinates patient visits with other off-site practices to ensure that patients are seen in a timely mannerCommunicates with primary care physician when necessary to schedule urgent care visits.
Depending on the location and specialty of the physician and practice, the secretary is responsible for scheduling hospital admissions and surgical proceduresCommunicates with Operating Room scheduling, Pre-admission Review, and Admitting all diagnosis and insurance informationInforms patients of arrangements.
Reviews all encounter forms for accuracy of informationProvides CPT and ICD9 coding on all formsEnters appropriate charges in the IDX system and verifies data on a weekly and monthly basisAssists patients with billing questionsActs as a liaison between the billing service and patients.
Required
Qualifications:
High school graduateMinimum of one year's experience as a medical assistant in a medical practice environment desirableCertification as a medical assistant desirable.
Graduate of accredited secretarial training school preferredKnowledge of medical terminology, word processing equipment, and personal computers.
Two years of experience in a busy medical practice settingAbility to perform multiple tasks simultaneouslyKnowledge of pre-admission and pretesting requirements helpful.
Working knowledge of insurance regulations and form completionAbility to be trained in CPT and ICD9 codingKnowledge of billing system helpful.
Must be certified or willing to be certified in CPR.
Excellent communication and interpersonal skillsAbility to work independently and follow directions.
Effective telephone manner and ability to communicate with patients, physicians, and other professional staff.
Word processing skills required.
Experience in Infectious Disease preferred.
FLSA Status:
Non-ExemptAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communitiesBeth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employmentLearn more about this requirement.
More than 35,000 people working togetherNurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' livesYour skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled Recommended Skills Billing Clinical Works Communication Copy Testing Electrocardiography Health Care Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3s2q6762rnz39jqt3k', 'ExternalApply-j3s2q6762rnz39jqt3k'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Job Type:
RegularScheduled Hours:
40Work Shift:
Day (United States of America)
Job Description:
Primary
Responsibilities:
Ensures equipment in exam rooms is working each morning, e.
g.
, otoscopes, blood pressure cuffs, etcMaintains general appearance and cleanliness of examination rooms as well as keeping the rooms well stocked.
Sterilizes instruments and maintains diagnostic equipment in appropriate working orderFollows established OSHA guidelines for cleaning and disposing of hazardous materials.
Provides direct patient care within MAPS' protocols for clinical assistants.
Assists nurses and providers in doing procedures per protocolsaTriages phone calls relating to patient care from patients, nursing home nurse practitioners, hospitals, other physician offices, labs, and pharmacies as requested by clinical coordinator.
Administers injection per protocolsPerforms EKG, PFT, suture removal, throat culture, urine culture, and cerumen removal and any other procedures as directed.
Performs phlebotomy as necessaryActs as back-up to phlebotomist when requiredeEnsures that all lab requisitions have diagnoses noted according to protocol.
Prepares and replenishes suppliesMaintains specific inventories and informs office practice coordinator when inventory needs to be ordered.
Greets patients, determines their medical needs, and responds accordingly.
Prepares new patient charts and records basic statistical dataRecords patient complaints and vital signs in an accurate manner at all times.
Prepares and drapes patient as appropriate for examination and assists with examination as requested by the physician.
Dispenses or administers medications and injections as directed by the physician and under supervision of the physicianAccurately records all medication stock used and informs office practice coordinator when stocks need to be replenished.
Assists in the collection of specimensInstructs patient regarding preparation for various tests when necessary.
Records and maintains laboratory, x-ray, and EKG data in patient records as necessary.
Schedules patients for special procedures as directed or ordered by the physicianNotifies clerical staff when referrals are necessary and informs patients when special preparations are needed.
Triages phone calls for the physicianPhones in prescriptions under the direction of the physicianInforms patients via phone or in person of test results, physician messages, etc.
Counsels patients on various health maintenance and health-related issues, as directed by the physician (i.
e.
, cholesterol, diet changes, medication changes, inhalers, etc.
).
Attends all staff meetings.
Assists clerical support in the completion of encounter forms coding and researchProvides clerical support as staffing needs dictate.
Maintains patient care logs to ensure that all laboratory tests (Pap smears, blood work, radiology, special procedures, etc.
) scheduled have been completedResearches those results not returned and reschedules patients as indicated.
Reviews daily cancellations and no shows with physiciansReschedules patients as clinically indicated.
May be required to float to other practices as staffing needs dictate.
Works under direction of the Group Practice Manager or designate.
Maintains computerized or manual patient appointment scheduleSchedules meetings, communicates with other hospital/practice departments, nursing homes and various community services as necessary.
Schedules patient tests and examinations at various sitesInforms patients of schedules and preparations necessaryEducates patients when testing requires special preparations.
Maintains patient medical records in an accurate mannerResponds to requests for medical information when necessary.
Answers all incoming calls for the professional staff, takes messages, and routes appropriatelyNotifies physicians or takes steps to locate covering physicians for patient emergenciesUses sound judgment in triaging patients in other areas when necessaryAssists physicians and other professional staff in returning telephone calls, calling in prescriptions, and informing patients of results.
Prepares correspondence for patients and physicians when required.
Maintains office supplies and stock and communicates all stocking needs to office practice supervisor.
Rotates through the check in and check out positionsGreets all patients and family members in a professional and courteous mannerVerifies all demographic and insurance information and changes as necessaryCollects co-payments when required and maintains an accurate cash log of all dollars collected.
Schedules all specialty appointments as indicated at the direction of the physicianProcesses all necessary referrals and follows up on all insurance questions and inquiries as needed.
Opens, sorts, and processes all incoming and outgoing mailAssists physicians with responding to information inquiries, patient requests, and medical record copies.
Coordinates patient visits with other off-site practices to ensure that patients are seen in a timely mannerCommunicates with primary care physician when necessary to schedule urgent care visits.
Depending on the location and specialty of the physician and practice, the secretary is responsible for scheduling hospital admissions and surgical proceduresCommunicates with Operating Room scheduling, Pre-admission Review, and Admitting all diagnosis and insurance informationInforms patients of arrangements.
Reviews all encounter forms for accuracy of informationProvides CPT and ICD9 coding on all formsEnters appropriate charges in the IDX system and verifies data on a weekly and monthly basisAssists patients with billing questionsActs as a liaison between the billing service and patients.
Required
Qualifications:
High school graduateMinimum of one year's experience as a medical assistant in a medical practice environment desirableCertification as a medical assistant desirable.
Graduate of accredited secretarial training school preferredKnowledge of medical terminology, word processing equipment, and personal computers.
Two years of experience in a busy medical practice settingAbility to perform multiple tasks simultaneouslyKnowledge of pre-admission and pretesting requirements helpful.
Working knowledge of insurance regulations and form completionAbility to be trained in CPT and ICD9 codingKnowledge of billing system helpful.
Must be certified or willing to be certified in CPR.
Excellent communication and interpersonal skillsAbility to work independently and follow directions.
Effective telephone manner and ability to communicate with patients, physicians, and other professional staff.
Word processing skills required.
Experience in Infectious Disease preferred.
FLSA Status:
Non-ExemptAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communitiesBeth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employmentLearn more about this requirement.
More than 35,000 people working togetherNurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' livesYour skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled Recommended Skills Billing Clinical Works Communication Copy Testing Electrocardiography Health Care Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3s2q6762rnz39jqt3k', 'ExternalApply-j3s2q6762rnz39jqt3k'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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