Chief of Staff
Position DescriptionThe Chief of Staff (COS) is a thought partner to the Vice President and University Chief Information Officer/ Vice President of Harvard University Information Technology (VP & UCIO) and a key leader in Harvard University Information Technology (HUIT).
The COS develops and maintains a close working relationship with the VP & UCIO and stakeholders, internal and external to HUIT, to advance all priorities and initiatives.
The COS reports directly to the VP & UCIO and serves as the organization's primary contact on all matters involving the VP & UCIO office.
The COS directly supports daily, mid-term, and long-term activities and projects advancing the VP & UCIO agenda to ensure that all are on track.
The priority areas of this role are constantly changing and will evolve over time.
The COS builds and maintains close relationships and ongoing contact with the HUIT Senior Leadership Team (SLT).
Duties and
Responsibilities:
Understand and drive VP & UCIO priorities:
The COS anticipates needs and identifies gaps, emerging trends, and areas of focus.
Areas of focus will change as VP & UCIO agenda, priorities, and gaps change.
Ensure issues and results are tracked and information flows to and from the office of the VP & UCIO.
Conduct research and prepare presentations/documents and talking points for the VP & UCIO on various topics.
Performs complex duties on behalf of VP & UCIO:
Acts as a representative of the VP & UCIO office across a broad spectrum of topics, including standing in for the VP & UCIO in meetings or calls.
Facilitate resolution of matters requiring the VP & UCIO 's attention.
Manage and develop agendas and documents for staff and key committee meetings.
In partnership with the VP & UCIO's Executive Coordinator, determine the VP & UCIO's activities and calendar to ensure that the VP & UCIO's time is appropriately planned and effectively spent.
HUIT Internal Coordination:
Communicates work directions of the VP & UCIO, collaborating with the HUIT team to achieve actionable results through others.
Works with HUIT staff to review the daily briefing book to ensure the VP & UCIO's daily preparation.
Collaborate with VP & UCIO's EA on schedule, ensuring consistency with priorities, evaluating requests for the VP and UCIO's attention, and resolving questions and conflicts.
Assure the effective and on time delivery of key and effectiveness of key events.
Provide all advance work for the VP & UCIO's upcoming meetings and presentations.
Maintain close contact with the VP & UCIO's senior leadership team (SLT) members, monitoring progress towards meeting goals and operating a reporting system that allows for the timely flow of data into and out of the Office of the VP & UCIO.
As needed attend 1x1 meetings and assure delivery of key projects, materials and outcomes at a high standard of quality and excellence.
Owner of HUIT organization-wide goal-setting process and monitors progress toward meeting goals.
Coordinates the work of the VP & UCIO's direct support team - the VP & UCIO's Executive Coordinator and the Communications Specialist as well as many others across and beyond HUIT to further VP UCIO and Harvard's objectives.
Job Requirements:
Responds to time-sensitive and/or urgent situations, which requires 24/7 availability during crisis situations, and must balance the daily work against the broader portfolio of project work.
Basic QualificationsA bachelor's degree and a minimum of 8 years of administrative management experience in an executive environment is required (prior experience with support at an executive (VP or above).
A minimum of 5 years of experience running a team or function in a highly matrixed fast paced environment Additional Qualifications and SkillsCommitment to excellence in work products Prior Experience as a Chief of Staff is preferred.
Prior Harvard University or higher education at a R1 level experience preferred.
The ability to manage multiple, diverse assignments/projects simultaneously, respond diplomatically to diverse constituencies, handle sensitive situations and information with discretion, and understand and solve complex problems.
Excellent verbal and written communication skills, including experience packaging materials for an executive audience.
Strong project management skills with experience preferably in higher education or government desired.
Proven attention-to-detail and ability to balance multiple simultaneous projects.
Proven commitment to maintaining the highest ethical and professional standards; professional integrity above reproach.
High-level understanding of technology concepts to curate content is preferred.
The ability to build and utilize relationships to achieve goals.
Experience mentoring staff and influencing without direct authority.
Working ConditionsWork is performed in an office setting.
Additional InformationPlease provide a cover letter with your application.
Please note:
Harvard University requires pre-employment reference and background screening.
We are unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University.
With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities.
If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.
Work Format DetailsThis is a hybrid position that is based in Massachusetts.
Additional details will be discussed during the interview process.
All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only).
Certain visa types and funding sources may limit work location.
Individuals must meet work location sponsorship requirements prior to employment.
About UsMore about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.
Our mission is to assure Harvard's leadership in IT.
We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.
HUIT's core values are User Focused, Collaborative, Innovative and Open.
HUIT's core values are:
User-focused Collaborative Innovative Open IT Academy (designed for IT Staff):
HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team.
The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills.
Learn more here:
BenefitsWe invite you to visit Harvard's Total Rewards website () to learn more about our outstanding benefits package, which may include:
Paid Time Off:
3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.
5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare:
Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits.
Most coverage begins as of your start date.
Work/Life and Wellness:
Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement:
University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program:
Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement:
Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development:
Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation:
Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks:
Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.
) and cultural and leisure activities throughout metro-Boston.
Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code361060 Administrative Manager Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade060DepartmentAdministration & FinanceUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive.
We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
LinkedIn Recruiter Tag (for internal use only)#LI-AB1School/Unit:
Harvard University Information Technology Auto req ID:
65619BR.
Estimated Salary: $20 to $28 per hour based on qualifications.
The COS develops and maintains a close working relationship with the VP & UCIO and stakeholders, internal and external to HUIT, to advance all priorities and initiatives.
The COS reports directly to the VP & UCIO and serves as the organization's primary contact on all matters involving the VP & UCIO office.
The COS directly supports daily, mid-term, and long-term activities and projects advancing the VP & UCIO agenda to ensure that all are on track.
The priority areas of this role are constantly changing and will evolve over time.
The COS builds and maintains close relationships and ongoing contact with the HUIT Senior Leadership Team (SLT).
Duties and
Responsibilities:
Understand and drive VP & UCIO priorities:
The COS anticipates needs and identifies gaps, emerging trends, and areas of focus.
Areas of focus will change as VP & UCIO agenda, priorities, and gaps change.
Ensure issues and results are tracked and information flows to and from the office of the VP & UCIO.
Conduct research and prepare presentations/documents and talking points for the VP & UCIO on various topics.
Performs complex duties on behalf of VP & UCIO:
Acts as a representative of the VP & UCIO office across a broad spectrum of topics, including standing in for the VP & UCIO in meetings or calls.
Facilitate resolution of matters requiring the VP & UCIO 's attention.
Manage and develop agendas and documents for staff and key committee meetings.
In partnership with the VP & UCIO's Executive Coordinator, determine the VP & UCIO's activities and calendar to ensure that the VP & UCIO's time is appropriately planned and effectively spent.
HUIT Internal Coordination:
Communicates work directions of the VP & UCIO, collaborating with the HUIT team to achieve actionable results through others.
Works with HUIT staff to review the daily briefing book to ensure the VP & UCIO's daily preparation.
Collaborate with VP & UCIO's EA on schedule, ensuring consistency with priorities, evaluating requests for the VP and UCIO's attention, and resolving questions and conflicts.
Assure the effective and on time delivery of key and effectiveness of key events.
Provide all advance work for the VP & UCIO's upcoming meetings and presentations.
Maintain close contact with the VP & UCIO's senior leadership team (SLT) members, monitoring progress towards meeting goals and operating a reporting system that allows for the timely flow of data into and out of the Office of the VP & UCIO.
As needed attend 1x1 meetings and assure delivery of key projects, materials and outcomes at a high standard of quality and excellence.
Owner of HUIT organization-wide goal-setting process and monitors progress toward meeting goals.
Coordinates the work of the VP & UCIO's direct support team - the VP & UCIO's Executive Coordinator and the Communications Specialist as well as many others across and beyond HUIT to further VP UCIO and Harvard's objectives.
Job Requirements:
Responds to time-sensitive and/or urgent situations, which requires 24/7 availability during crisis situations, and must balance the daily work against the broader portfolio of project work.
Basic QualificationsA bachelor's degree and a minimum of 8 years of administrative management experience in an executive environment is required (prior experience with support at an executive (VP or above).
A minimum of 5 years of experience running a team or function in a highly matrixed fast paced environment Additional Qualifications and SkillsCommitment to excellence in work products Prior Experience as a Chief of Staff is preferred.
Prior Harvard University or higher education at a R1 level experience preferred.
The ability to manage multiple, diverse assignments/projects simultaneously, respond diplomatically to diverse constituencies, handle sensitive situations and information with discretion, and understand and solve complex problems.
Excellent verbal and written communication skills, including experience packaging materials for an executive audience.
Strong project management skills with experience preferably in higher education or government desired.
Proven attention-to-detail and ability to balance multiple simultaneous projects.
Proven commitment to maintaining the highest ethical and professional standards; professional integrity above reproach.
High-level understanding of technology concepts to curate content is preferred.
The ability to build and utilize relationships to achieve goals.
Experience mentoring staff and influencing without direct authority.
Working ConditionsWork is performed in an office setting.
Additional InformationPlease provide a cover letter with your application.
Please note:
Harvard University requires pre-employment reference and background screening.
We are unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University.
With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities.
If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.
Work Format DetailsThis is a hybrid position that is based in Massachusetts.
Additional details will be discussed during the interview process.
All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only).
Certain visa types and funding sources may limit work location.
Individuals must meet work location sponsorship requirements prior to employment.
About UsMore about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.
Our mission is to assure Harvard's leadership in IT.
We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.
HUIT's core values are User Focused, Collaborative, Innovative and Open.
HUIT's core values are:
User-focused Collaborative Innovative Open IT Academy (designed for IT Staff):
HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team.
The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills.
Learn more here:
BenefitsWe invite you to visit Harvard's Total Rewards website () to learn more about our outstanding benefits package, which may include:
Paid Time Off:
3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.
5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare:
Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits.
Most coverage begins as of your start date.
Work/Life and Wellness:
Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement:
University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program:
Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement:
Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development:
Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation:
Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks:
Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.
) and cultural and leisure activities throughout metro-Boston.
Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code361060 Administrative Manager Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade060DepartmentAdministration & FinanceUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive.
We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
LinkedIn Recruiter Tag (for internal use only)#LI-AB1School/Unit:
Harvard University Information Technology Auto req ID:
65619BR.
Estimated Salary: $20 to $28 per hour based on qualifications.
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